Error:
This error occurs while in iTunes and attempting to sync your iPhone to new content:
"iPhone 'x' cannot be synced. The required file cannot be found."
Versions:
Mac OSX 10.6.2
iPhone 3G 3.1.2
iTunes 9.0.2
iPhoto 8.1.1
Root Cause:
Photos were not syncing from iPhoto to iPhone via iTunes properly because the "iPod Photo Cache" was either changed or corrupted.
In my case, I recently used CleanMyMac to free up some disk space and it deleted the iPod Photo Cache. Later, when I attempted to resync my iPhone; the photos on the iPhone did not match the photos in the iPod Photo Cache, causing the error.
Fix:
- In iTunes, select options on the Photos tab to manually manage photos that synch to iPhone. (Select option to "select albums..." and include "no events")
- Uncheck all photos (Albums, Events, Faces) and sync. The result will be a sync that removes all photos from the iPhone.
- Next, follow these instructions from Apple to delete the "iPod Photo Cache".
- Once complete, return to iTunes and select which photo albums/events/faces (or all) you want to sync to iPhone and sync.
A pint for that man! Well done! So, how do we carry on using cleanmymac without this happening again?
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